Every shift I come in to at least a third of my emails whinging about standards and how we are not doing good enough etc etc.
Stone me, sounds like my daily routine about 8 years or so ago mate. A constant barrage of piffling, trifling whinges about things my staff had been seen doing, or found not to have done; popper on duscoat spotted undone by passing management member, foot on jack in storage area 3.5 degrees out of alignment with the rest, individual spotted with (now) unauthorised (but until yesterday accetable) colour T-shirt under denims. On, and on, and on. I finally flipped at a meeting where more of these petty whinges were being aimed at my staff and asked if any of them had ever considered having a good word to say about what the lads did, did any of them even notice? Not well received, the beginning of the end.
Tin basher said:
Sounds just like my place of work. I mentioned today to a dweller of the corridor of doom that we must now have as many people producing management stats, compiling masses of unneeded data, preparing valueless H+S reports, and forcasting trends as we actually have doing stuff of worth at the work face. From the JNCO who counts light bulbs to the SNCO who colours in pie charts the range of utterly futile and unecessary tasks just grows and grows whilst our glorious leaders complain bitterly they are short of manpower to anyone daft enough to listen. The body of people checking how well we are doing now outweighs the capacity of the remainder to produce work.
The end got even closer when I wrote a Jerry Maguire style memo to one individual in the management corridor pointing out, in a light hearted manner, that if I were to try and man all of the extra-curricula activities, short notice projects and requests, the e-mail trail for which suggested they'd arrived on the squadron a fair time ago and had been idling away in various inboxes until the 'due' date was nearly upon us, I'd not have anyone left to perform the primary function. Which did he want me to pursue first. Memo was passed up to Sqn Cdr who simply couldn't see the point, wouldn't accept the observation that tasks were too often sat on then passed to the individual who actually had to do something about it, right at the last minute (they were), couldn't accept that the same info was being asked for over and over again by seperate individuals who couldn't co-ordinate their activities and that 16 manhours worth of work couldn't be done by 4 men in the time required. I got reamed - the usual answer, shoot the messenger.
I thought having left I would be immune to the garbage on the civvy side of the fence - not quite. Apparently a presentation I spent some time working on and which has been used over and over again by numerous staff is 'a load of sh1t' and should present information like THIS and not like THAT. Stupid me, I thought I was the subject matter expert for a reason, shows what I know doesn't it?
And its not just me, people are getting ground down by it. Continuous improvement driving constant change, nothing is allowed to stay the same for 5 minutes, something always has to be improved -
We shaved 2 hours off that subject, can you shave another 1?
Do you really need this and that?
Can you write me a business case stating why you have to use X and not Y
What do you mean you haven't finished it yet, you've been doing your primary job (the one you get paid for), I'll go and see Sgt so-and-so make sure you get ring-fenced to this (that'll make me popular won't it?).
The bottom line is I could simply say no to all the stuff I don't have to do, but ultimately:
Someone ends up having to it
If it gets dumped on a blue-suit I feel like a cnut because they've got enough other b0ll0cks to contend with over and above the stuff I have to put up with
I still have a few drops of personal pride left with which I try and do the best job I can regardless. That reserve is running very dry though.
Whoops, got a bit carried away there.:S