Emeregency call transcript.

[firestorm]

Good work by the con ops.
It may help to read the transcript whilst listening to the call.
http://www.manchesterfire.gov.uk/ou...ntre/listen-to-a-real-999-emergency-call.aspx

 

[FootTapper]

that's pretty awesome - big respect for doing that all day. Was pretty emotional listening to it even knowing they all got out, must be horrific on the ones where they don't get out.

 

[DrunkenMonki]

Sounds like a job well done. Can't really blame the father for trying to get in, what would anyone else do in the same situation?

Still, alls well that ends well.

 

[firestorm]

Sounds like a job well done. Can't really blame the father for trying to get in, what would anyone else do in the same situation?

Still, alls well that ends well.

I tried to stop a fella getting back into his burning property on early Friday morning. It was like trying to stop a raging bull. It took 3 of us to explain his daughter was safe and well. As you said, you can't blame him.

 

[Sospan]

On a similar note I remember a 999 operator talking a father through a baby delivery, incredibly she had only been working as an operator for a few months. The audio is quite dramatic and emotional at the end.

These people do a remarkable job, their calmness is quite incredible.

Transcript

Audio