Hi I hope you don't mind me messaging you but I called the rbl they apparently sent a letter out to me about meeting my representative but we never got it which is a bit of a pain but will be meeting her 30 mins before we go in so better than nothing. Another bit of news I had a mri in dec and I have the report now which proves ive got worse. Was a bit shocked as found ive torn my disk and the fluid has escaped not good. Im just hoping the mri report will help the case as it was done within the last month. Thanx for your advice has been a huge help as me n hubby have been worrying quite a bit. Just hope for a good outcome now