SAC (T) Back Pay

[MontyPlumbs]

Can some admin-type please help me.

Having been Q-OPS for a year, and having completed the whole of my RAF Modern Apprenticeship (including the BTEC) I have still not received my increment OR my back pay.

1. What is the JPA system for claiming Q-OPS? Under competencies it lists me as having QH-1 but no Q-OPS? How can I have Q-H1 (the modern apprenticeship) without Q-OPS?

2. I was told the Q-OPS paperwork has been at Witters since November, but as yet I have heard nothing.

3. Having spoke to the Sqn Adjutant, I was promised it would be ''sorted''. What am I to do if he cannot/will not sort it. Is this something I should take up with the Chief Clerk (and will it do any good?). The Adj said quote "don't worry you will get the back pay" - I should hope so! How we he feel if he got an SACs wages for two years with the promise of backpay?

4. Whats the scope for seeking legal advice if I am not paid the amount I am owed, after all I have done everything the RAF asked for, and as yet have not been rewarded.

Its really beginning to **** me off, the JEngO hasn't got the foggiest (Navy) and noone I currently work with is experiencing the same problems.

Advice would be greatly appreciated.

 

[Realist78]

Can some admin-type please help me.

Having been Q-OPS for a year, and having completed the whole of my RAF Modern Apprenticeship (including the BTEC) I have still not received my increment OR my back pay.

1. What is the JPA system for claiming Q-OPS? Under competencies it lists me as having QH-1 but no Q-OPS? How can I have Q-H1 (the modern apprenticeship) without Q-OPS?

2. I was told the Q-OPS paperwork has been at Witters since November, but as yet I have heard nothing.

3. Having spoke to the Sqn Adjutant, I was promised it would be ''sorted''. What am I to do if he cannot/will not sort it. Is this something I should take up with the Chief Clerk (and will it do any good?). The Adj said quote "don't worry you will get the back pay" - I should hope so! How we he feel if he got an SACs wages for two years with the promise of backpay?

4. Whats the scope for seeking legal advice if I am not paid the amount I am owed, after all I have done everything the RAF asked for, and as yet have not been rewarded.

Its really beginning to **** me off, the JEngO hasn't got the foggiest (Navy) and noone I currently work with is experiencing the same problems.

Advice would be greatly appreciated.

If your Sqn HR people can't sort it out, then a trip to see the chief clerk should do the trick. I know these things take a while and don't forget that JPA is just about to go down (Freudian slip) for 2 weeks to allow the Army to join the system, patience is the key at the moment, not too helpful but the backpay will make up for it.DT_Xtremez_28:

 

[Chuffybum]

Can some admin-type please help me.

Having been Q-OPS for a year, and having completed the whole of my RAF Modern Apprenticeship (including the BTEC) I have still not received my increment OR my back pay.

1. What is the JPA system for claiming Q-OPS? Under competencies it lists me as having QH-1 but no Q-OPS? How can I have Q-H1 (the modern apprenticeship) without Q-OPS?

2. I was told the Q-OPS paperwork has been at Witters since November, but as yet I have heard nothing.

3. Having spoke to the Sqn Adjutant, I was promised it would be ''sorted''. What am I to do if he cannot/will not sort it. Is this something I should take up with the Chief Clerk (and will it do any good?). The Adj said quote "don't worry you will get the back pay" - I should hope so! How we he feel if he got an SACs wages for two years with the promise of backpay?

4. Whats the scope for seeking legal advice if I am not paid the amount I am owed, after all I have done everything the RAF asked for, and as yet have not been rewarded.

Its really beginning to **** me off, the JEngO hasn't got the foggiest (Navy) and noone I currently work with is experiencing the same problems.

Advice would be greatly appreciated.

HI MP, Q-H1 merely means you have successfully passed your BTEC, nothing more nothing less. It does NOT mean you have completed the AMA.
You should definitely chase up your Q-OPS tho and you should get back paid to the date your Q-OPS F292 was awarded. Would suggest that you explain the situation to your Sqn WO and the fact that you have been waiting all this time.

 

[MontyPlumbs]

So do you think its worth waiting another couple of months? Crikey, the ways its going my backpay will take me into the super tax bracket!!!DT_Xtremez_42:

 

[MontyPlumbs]

HI MP, Q-H1 merely means you have successfully passed your BTEC, nothing more nothing less. It does NOT mean you have completed the AMA.
You should definitely chase up your Q-OPS tho and you should get back paid to the date your Q-OPS F292 was awarded. Would suggest that you explain the situation to your Sqn WO and the fact that you have been waiting all this time.

Again, the Wobbly is Navy, so I'm wasting my breath!

What would be on JPA for my AMA? I know I've done it! I've got the certificate in my PDR!

 

[monobrow]

I got about a years worth of backpay when mine finally came through. Nice pay packet!!!!!!

I spent ages chasing the chain of who and where notification goes, but the ball starts rolling at the early learning centre when they recieve the NVQ certificates.

Also, if you have the certificates by now (they take a while to come through!!!), they will be dated as when you recieved the award, and if the pay rise + cert dates don't match, time for a chat with PSF

 

[Chuffybum]

Again, the Wobbly is Navy, so I'm wasting my breath!

What would be on JPA for my AMA? I know I've done it! I've got the certificate in my PDR!

Aah a wee prob there perhaps cos he's navy. Looks like your best bet is to go off and see the Chf Clk and ask him to look into it. It might also be an idea to speak to the MACs on your Unit as they will be far more clued up than me. I'm not really sure what JPA displays as AMA I'll ask around tomorrow.

 

[PSFbeatch]

Can some admin-type please help me.

Having been Q-OPS for a year, and having completed the whole of my RAF Modern Apprenticeship (including the BTEC) I have still not received my increment OR my back pay.

1. What is the JPA system for claiming Q-OPS? Under competencies it lists me as having QH-1 but no Q-OPS? How can I have Q-H1 (the modern apprenticeship) without Q-OPS?

2. I was told the Q-OPS paperwork has been at Witters since November, but as yet I have heard nothing.

3. Having spoke to the Sqn Adjutant, I was promised it would be ''sorted''. What am I to do if he cannot/will not sort it. Is this something I should take up with the Chief Clerk (and will it do any good?). The Adj said quote "don't worry you will get the back pay" - I should hope so! How we he feel if he got an SACs wages for two years with the promise of backpay?

4. Whats the scope for seeking legal advice if I am not paid the amount I am owed, after all I have done everything the RAF asked for, and as yet have not been rewarded.

Its really beginning to **** me off, the JEngO hasn't got the foggiest (Navy) and noone I currently work with is experiencing the same problems.

Advice would be greatly appreciated.

heres the gen... if your q-ops was after JPA ie 1 Apr 06 and after then q-ops is recorded by either your sqn adj or psf then a modified F4979D goes to a WO at PMA 6d...et voila

if it was awarded before 31st Mar 06 your psf record the competence on JPA and send off a manual F292 to the legacy cell at JPAC...they are pretty good up there theres a guy called Ross up there who has always srted my problems out right away... any other info feel free to pm me

 

[KingGuin]

The whole JPA Q-Ops thing is an ongoing JPA programming issue; it has been raised to the RAF JPA Focal point who continue to attempt to resolve. However what you need to remember is that the onus is on YOU to submit I Supports to JPA to ascertain the status of your pay. If you get no joy from JPA or your I supports are closed, take this evidence to your Adminers on your Sqn. If you feel they are being unhelpful and/or flippant then you should speak to your Chf Clk.

 

[PSFbeatch]

The whole JPA Q-Ops thing is an ongoing JPA programming issue; it has been raised to the RAF JPA Focal point who continue to attempt to resolve. However what you need to remember is that the onus is on YOU to submit I Supports to JPA to ascertain the status of your pay. If you get no joy from JPA or your I supports are closed, take this evidence to your Adminers on your Sqn. If you feel they are being unhelpful and/or flippant then you should speak to your Chf Clk.

i hate that... its your responsibility to i support... that may be but when the SP doesnt have the terminology or the knowledge to ellaborate a full explanation, they close it for pish all, then hes left chasing round the houses....it may be a focal point issue but there has been an effective work round in place for some time so his admin should have used it

 

[True Blue Jack]

i hate that... its your responsibility to i support... that may be but when the SP doesnt have the terminology or the knowledge to ellaborate a full explanation, they close it for pish all, then hes left chasing round the houses....it may be a focal point issue but there has been an effective work round in place for some time so his admin should have used it

Spot on. We have spent the past year educating the techies and aircrew on my sqn on how to word an iSupport and what questions to ask/what information to give. It's a long slow process, but I think we will get there in the end.

As for the workarounds we have developed, 12 months into the whole JPA project the workarounds should no longer be necessary, IMHO.

 

[monobrow]

As for the workarounds we have developed, 12 months into the whole JPA project the workarounds should no longer be necessary, IMHO.

It's like LITS, but that's been about since 1999 (ish) and there are still workrounds in there....

well actually it's cheating the system, but it gets the job done ::

 

[KingGuin]

i hate that... its your responsibility to i support... that may be but when the SP doesnt have the terminology or the knowledge to ellaborate a full explanation, they close it for pish all, then hes left chasing round the houses....it may be a focal point issue but there has been an effective work round in place for some time so his admin should have used it

Have you had your FSV assurance visit yet? Ask them about "work arounds" and the amount of additional work it has caused at JPA. Whilst I do not dispute we, as administrators, have a duty of care towards our customers if we can all adopt the same working practice (in an ideal world) then we shouldn't have to use "work arounds". The concept behind JPA is that individual accepts responsibility for tasks which traditionally fell within our AOR and while they may not have the terminology or knowledge, they have access to the same JSPs that we do. I would love to provide the same pre-JPA level of care but with a 20% cut in our trade with another 10% due that is not even feasible. I hear what you are saying about the standard of service from JPA but bear in mind that it takes 6 weeks to train a JPA operative, and the average turn around time for them is 4 weeks! Oh, have a nice day!

 

[PSFbeatch]

Have you had your FSV assurance visit yet? Ask them about "work arounds" and the amount of additional work it has caused at JPA. Whilst I do not dispute we, as administrators, have a duty of care towards our customers if we can all adopt the same working practice (in an ideal world) then we shouldn't have to use "work arounds". The concept behind JPA is that individual accepts responsibility for tasks which traditionally fell within our AOR and while they may not have the terminology or knowledge, they have access to the same JSPs that we do. I would love to provide the same pre-JPA level of care but with a 20% cut in our trade with another 10% due that is not even feasible. I hear what you are saying about the standard of service from JPA but bear in mind that it takes 6 weeks to train a JPA operative, and the average turn around time for them is 4 weeks! Oh, have a nice day!

so you are saying because we our trade is being cut we cant offer the same quality of service? I for one will not be cutting these corners just because I have a bit more to do and a slower system to do it on and I remain supportive to the personnel in the air force that arent adminers... and yes they may have access to the same JSP's but when do they have time to trawl through that to find what they are looking forwar, and the JSP is hardly unambigous is it?? A lot of it is contradictive


and about FSV assurance visits ...JPA is quite clearly not working as effectively as it should... which is evident by a lot of the posts on here, self service yes, i can understand turning people away who want leave balances or pay statements etc but its not particularly user friendly, i mean how many people are there that struggle with putting an expense claim? Also, this week I have had to stop the sqn I work on from putting leave onto JPA as it is corrupting their leave balances, extra work for me...maybe but until JPA is sorted and suitable to use for everyone and it doesnt involve messing up peoples leave and pay then I for one will help anyone in my domain that asks. After all....that is my job

 

[KingGuin]

so you are saying because we our trade is being cut we cant offer the same quality of service? I for one will not be cutting these corners just because I have a bit more to do and a slower system to do it on and I remain supportive to the personnel in the air force that arent adminers... and yes they may have access to the same JSP's but when do they have time to trawl through that to find what they are looking forwar, and the JSP is hardly unambigous is it?? A lot of it is contradictive


and about FSV assurance visits ...JPA is quite clearly not working as effectively as it should... which is evident by a lot of the posts on here, self service yes, i can understand turning people away who want leave balances or pay statements etc but its not particularly user friendly, i mean how many people are there that struggle with putting an expense claim? Also, this week I have had to stop the sqn I work on from putting leave onto JPA as it is corrupting their leave balances, extra work for me...maybe but until JPA is sorted and suitable to use for everyone and it doesnt involve messing up peoples leave and pay then I for one will help anyone in my domain that asks. After all....that is my job

1. No, what I am saying is that we should offer a quality service; I am suggesting that since the introduction of JPA we do not have the staffing levels to offer the same. Granted we strive to do so.

2. I remain supportive to all personnel, even Adminers...after all that's my job.

3. You never answered my question, has your unit had it's visit?

4. JPA User friendly: yes and no. In theory the e-learning packages should suffice but in practice...hold on does this mean I am agreeing with you on something?

As an aside, how many posts did your Sqn loose to JPA stretch?